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Report an Issue

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Road surface, road markings or wayfinding sign

These issues should be reported to Essex Highways through their online portal and you can also track existing issues on their interactive map.

 Report an issue
Dott eBike parked badly

If there is a Dott eBike parking badly you can report it to Dott who will send someone out to move it.

You can report this through the chatbot on the Dott website or app, through social media, emailing colchester-parking@ridedott.com or phoning 0800 048 8993.

 Dott Help Centre
Stolen bike

If your bike is stolen, you should inform the police online via the Essex Police website, by phone on 101 or in person at your local police station between 9am and 5pm Monday to Sunday. Ask for a crime reference number to trace the progress of your case and to help with an insurance claim.

 Report a stolen cycle
Lack of cycling infrastructure

You can join the Colchester Cycling Campaign to help support their campaign for better quality and more joined up cycling networks in Colchester.

You can also contact your local Essex County Council Councillor to raise your concerns about local cycling infrastructure.

 Join the cycling campaign
Dangerous road user behaviour

If you capture footage of irresponsible, dangerous, and illegal road behaviour on an ‘on the go’ camera, you can submit it to Extra Eyes for review by an investigator within Road Policing at Essex Police.

 Submit a video
Lack of cycle parking

If there is not adequate bike parking somewhere, you will need to contact the owner of the land. This might be the landlord, your employer, the business owner or the council depending on the land.
Can’t find what you’re looking for?

Get in touch with us to let us know your issue and we will do our best to help!

 Contact us

Get the most from your ride

Cycle Map Check out the Cycle Colchester interactive map to discover cycle paths. Find out more Bike Hire Find out about the different bike hire schemes around Colchester. Find out more Bike Maintenance Check out our short maintenance videos and find out where you can get help. Find out more Cycle Groups Check out the different cycling groups that meet in and around Colchester. Find out more