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Frequently asked questions

Check if your question is on our FAQs to get a quick answer or get in touch below if you can’t find the answer you are looking for.

Reporting an issue

If you are looking to report an issue such as a Dott eBike parked badly, check out our Report an Issue page for what to do.

Get in touch!

Is there something missing from Cycle Colchester or have you got a cycling story that you’d like to share? We’d love to hear from you! Please fill in the form below to get in touch with us.

Please note: We do not manage the Dott on-street hire bikes. Please report any issues directly to them either by email at colchester-parking@ridedott.com or by phone on 0800 048 8993.

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